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Flexible Pricing

Dr. Know subscriptions include the following components:

  • Provider Licenses
    A monthly license fee for each provider who generates reports.
     

  • Interface Connections
    monthly fee for each connection to a 3rd party system. The option to pass this fee onto each connected party is available. There are no additional setup fees.
     

  • Additional Software Services
    Put your data to good use by leveraging software services. We work with you to define your goals and help deliver new insights, value, and opportunities for your business.​

Learn more about each component below.

All subscriptions include premium support and no additional cost.

Contact us to learn more or for a price quote.

Services

Dr. Know services are billed based on service credits. One service credit is equal to one penny. When credits run out, you are automatically charged the same tier amount to top-off your account.

Services consume different credit amounts based on their complexity. Please visit the services page for consumption rates.

Note: 1 service credit = $0.01

Services leverage your captured reporting data to deliver new insights, value, and opportunities for your business.

Get Started

Discover how we can unify your organization's reporting story, lower your costs, increase provider productivity, and deliver new business insights and opportunities.

Contact us for demos and discussions.

Tier I

< 50

Reports per month.

Low Volume.
Includes 100 service credits.

Provider

Tier II

50-100

Reports per month.

Medium Volume.
Includes 150 service credits.

Provider

Tier III

> 100

Reports per month.

High Volume.
Includes 250 service credits.

Provider

Provider Licenses

The core of your organization's Dr. Know subscription is based on the number of providers that generate reports.​​

All providers enjoy the full set of product features. Additional support staff accounts are completely free.

A sliding price scale accommodates low to high volume providers.

Connections

Dr. Know is designed to fit alongside your existing IT investments.

Our support engineers will work with your team and/or vendors to connect the products you use today to your Dr. Know subscription. We make this an easy process with a typical turnaround time of one or two business days.

Additionally, we hostmonitorsupport, and maintain all the required infrastructure.

There are no setup costs, just a monthly price per connection, which can be billed to the connected party when approved by both organizations.

Premium Support

All subscriptions come with premium support. We pride ourselves on top-notch customer service.

Our support engineers are ready to assist with setup, training, and ongoing support. Ticket submission is built directly into the product for user convenience.

Our support center offers additional online documentation and training materials.

Our status dashboard keeps you informed of scheduled product updates, critical patches, and realtime resolution progress when technical outages occur.

Free advisory sessions help you understand and leverage software services that put your data to use in powerful new ways. Explore ideas, learn what other customers are doing, and define your goals. We will put your strategy in place and provide you with the tools to monitor and track your results.

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